GIVENCHY Authentic Vintage 4G logo Handbag

At VINTAGE QUEEN, we specialize in selling pre-owned luxury brand items that have been circulated in Japan.

Each product in our store is carefully selected and sourced from trusted pawnshops, second-hand stores, auctions, and collectors. Under the supervision of a Louis Vuitton expert, our in-house specialists, along with independent external experts, authenticate each item through a rigorous verification process.
Additionally, all our products undergo quality checks and cleaning according to our standards and are graded based on their condition.

Excellent
Like new or lightly used, showing no signs of wear and in perfect condition.

Very Good
Gently used, showing very minimal signs of wear. May have slight stains, minor pulls, or very light fading.

Good
Gently used, showing minimal signs of wear. May exhibit slight stains, pulls, or fading.

Fair
Used with visible signs of wear, including slight stains, pulls, loose stitches, fading, or discoloration.

VINTAGE QUEEN ships all the items worldwide.

We offer secure shipping via DHL or EMS (Express Mail Service) with the following delivery time.

Asia:  2-5 business days 

USA:  3-9 business days

Europe: 3-9 business days

Middle East: 3-7 business days

Africa: 5-10 business days

All orders shipped through DHL or EMS are insured and can be tracked. After your shipment is dispatched, you will be provided with a link to the Track & Trace service, where you can monitor your shipment and verify its delivery status online.

Please note that customers are responsible for paying any import duties, goods and services tax (GST), value added tax (VAT), customs fees, and any other taxes in addition to the price listed on VINTAGE VUITTON JAPAN. There might be delivery delays caused by external factors like customs clearance.

We accept Apple Pay, Google Pay, JCB, Master Card, VISA, American Express, Shop Pay and PayPal.

We have adopted PayPal and Shop Pay for payments, and are compliant with the PCI DSS, the security standard in the credit card industry. This ensures that your credit card information is handled securely.

Vintage items have often been stored or used by previous owners for a long time, so scratches, mold, and stains are unavoidable. However, we take special care by thoroughly cleaning each item, removing as much dirt as possible, eliminating mold, and ensuring zippers function smoothly, so that we can offer these items in the best possible condition.

We store these valuable vintage items in a place that is free from direct sunlight, well-ventilated, and with low humidity to preserve their quality.

We perform thorough cleaning before selling our items, but any scratches, stains, tears, or damages that we are unable to repair will remain as they are. Please carefully review the images showing these damaged areas before purchasing, and if necessary, consider having the item repaired by a professional after purchase.

"We handle all vintage items with love and care."

Returns and Exchange
We offer a 14-day return policy from the date you receive your order.
To initiate a return, please reach out to us with your order number. Our Customer Support team will then verify your return request and provide further instructions via email.

It's important to note that the cost of return shipping is the responsibility of the person returning the item.
All returns must be sent with a traceable shipping method via Post Office and marked as "Return item" on the package when you return the item.
The customer is responsible for the return shipping fee.
If you don't mark the package as "Return item", we will have to pay the customs fee. In this case, the fee will be deducted from your refund.

Therefore, keep your shipping receipt and tracking number safe until your return is fully processed and your refund has been issued.

Please allow up to 14 business days for the completion of your return, starting from the date of return shipment. The actual time may vary based on the destination country and the chosen shipping provider.

Cancellations After Order
Please be aware that once payment is settled, we cannot accept cancellations as the product will be prepared for shipment. We ask for your understanding in this matter.

Our company specializes in sourcing and selling vintage luxury goods from Japan's second-hand market internationally.
Japan's vibrant second-hand market is driven by a fashion-forward consumer culture, where items are well-preserved due to cultural values and high-quality standards.
Strict laws and a well-developed resale market ensure the authenticity and trustworthiness of these items.
Environmental awareness and economic considerations also contribute to the popularity of second-hand luxury goods.
Japan's market is particularly appealing to collectors seeking rare or limited edition items.