Request a Quote for Authentic Pre-Loved LOEWE from Japan

How to Order

Shopping with BRAND SHOPPING JAPAN is simple and secure. Follow the steps below to purchase authentic luxury items from Japan.

1. Find your desired item
   Browse Japanese online marketplaces and find the item you wish to purchase.
   
   
2. Submit a Request a Quote
   Send us the product link via our “Request a Quote” form.
   
   
3. We review the item
   Our team carefully checks the product details, seller reliability, and availability.
   
   
4. Receive your quote
   We will send you a detailed quotation including product price, service fee, and shipping cost.
   
   
5. Confirm and make payment
   If you accept the quote, proceed with payment to finalize your order.
   
   
6. We purchase the item
   Once payment is confirmed, we immediately place the order with the seller.
   
   
7. Authentication & Quality Check
   The item is inspected, authenticated, and checked for quality. Cleaning is performed when necessary.
   
   
8. Shipment to you
   Your item is securely packed and shipped to your address with full insurance and tracking.
   
   

Order Cancellations

Orders cannot be canceled under any circumstances once payment is completed.
Upon confirmation of payment, we immediately proceed with purchasing the item and arranging procurement.

 

 

At BRAND SHOPPING JAPAN, we specialize in sourcing authentic pre-owned luxury items from Japan.

All products we purchase on behalf of our customers are carefully sourced from trusted marketplaces, including established second-hand stores, auctions, and professional dealers known for handling genuine brand items.

Each item undergoes a thorough authentication process. Our experienced specialists, along with independent authentication experts when necessary, verify the authenticity of every product through strict inspection standards.

In addition, we conduct detailed quality checks to ensure that the item matches its description and images.
If a product is found to be counterfeit or significantly different from the listed condition, we will immediately return it to the seller.

In such cases, we guarantee a full and prompt refund of the amount paid by the customer.

We are fully committed to ensuring that only authentic and high-quality luxury items reach our customers worldwide.

 

Pricing & Payment

Our pricing is simple, transparent, and all-inclusive. There are no hidden fees.

Payment Method

We accept PayPal for all transactions.
This ensures secure international payments and buyer protection.

Service Fee

Individual Customers:
12% of the product price and shipping fee

Business Customers:
9% of the product price and shipping fee
(For orders totaling 900,000 JPY or more per transaction)

What’s Included

Our service fee includes the following:

• PayPal international transaction fee (4.1%)
• Shipping insurance (1.2%)
• Authentication (authenticity verification)
• Quality inspection
• Professional cleaning (when necessary)

Additional Costs

Import duties, VAT, GST, and any other taxes in your country are not included.
These charges are the responsibility of the customer.

No Hidden Fees

We believe in complete transparency.
No additional or unexpected charges will be applied.

All costs are clearly stated before payment.
We do not profit from currency exchange rates.
All prices are based on the actual cost in Japanese Yen.

 

Shipping, Insurance & Customs

We ship all items worldwide via DHL Express. All shipments are handled securely and professionally.

All orders are fully insured.
In the unlikely event of loss, theft, or damage during transit, you are fully protected and will receive full compensation.
Every shipment includes tracking, and a Track & Trace link will be provided after dispatch.

Estimated Delivery Time

Asia: 2–5 business days

USA: 3–9 business days

Europe: 3–9 business days

Middle East: 3–7 business days

Africa: 5–10 business days

Customs Duties & Taxes

Please note that all import duties, VAT, GST, customs fees, and any other taxes are the responsibility of the customer.
These charges are not included in the product price or shipping fee.

Customs regulations vary by country, and we have no control over these charges. Delays may occur due to customs clearance procedures.

Important Notice (No Returns / No Cancellations)

All sales are final.
Due to the nature of international purchasing and proxy buying services, we do not accept cancellations, returns, or refunds after an order has been placed.

We carefully inspect all items before shipping; however, minor signs of wear consistent with pre-owned luxury items are not considered defects.

We are not responsible for issues arising after shipment, including but not limited to:

• Customs delays or inspections
• Import duties or tax charges
• Refusal to accept the package
• Failure to pay customs fees
• Incorrect shipping address provided by the customer
• Absence at the time of delivery

If a package is returned due to the above reasons, all return shipping costs and any reshipping fees will be the responsibility of the customer.

If malicious behavior is detected (such as intentionally refusing delivery or providing false information), we reserve the right to refuse future orders.

Delivery Information

We currently do not offer the option to specify delivery date or time. If you are not available at delivery, the courier will leave a notice, and you must arrange redelivery directly.

Shipping Carrier

DHL Express
https://www.dhl.com

Before shipment, every item received by BRAND SHOPPING JAPAN is carefully cleaned and prepared so that it is ready to use upon arrival.

Our cleaning service is intended to improve the overall presentation and cleanliness of the item. We make every reasonable effort to remove dust, surface dirt, and unwanted odors whenever possible.

However, please note that we do not perform restoration or repair work. Original stains, scratches, discoloration, tears, loose stitching, scuffs, cracks, or other signs of wear that cannot be removed through normal cleaning will remain.

While we will do our best to reduce odors, we cannot guarantee their complete removal. The effectiveness of odor treatment depends on the condition and age of the item.

Our service is strictly limited to cleaning and preparation. No repairs, recoloring, restoration, or refurbishment are included unless otherwise agreed in advance.

We believe that preserving the original character and authenticity of vintage luxury items is important, and therefore we avoid unnecessary alterations whenever possible.

Basic cleaning and preparation before shipment are included in our service fee at no additional charge.

 

Due to the nature of our proxy purchasing service, we do not accept returns, exchanges, or refunds requested for the customer's convenience.

Once payment has been completed, orders cannot be canceled under any circumstances.

After receiving payment, we immediately proceed with purchasing and securing the requested item from the seller in order to avoid losing availability.

Before shipping, every item is carefully inspected and authenticated by our team.

If an item is determined to be counterfeit during our authentication process, we will immediately return the item to the seller and issue a full refund to the customer.

In cases of counterfeit items, a full refund will be processed immediately upon confirmation.

All shipments are sent via DHL Express with insurance coverage. If a package is lost in transit and is not delivered to the customer, the shipment is protected by DHL insurance, and the customer will receive a full refund in accordance with the insurance coverage.

Please note that we cannot accept returns or refunds for reasons such as a change of mind, personal preference, sizing issues, color differences caused by screen settings, or minor signs of wear consistent with pre-owned luxury items.

We are committed to providing authentic luxury items, transparent service, and secure international shipping.