Cleaning Service

Before shipment, every item received by BRAND SHOPPING JAPAN is carefully cleaned and prepared so that it is ready to use upon arrival.

Our cleaning service is intended to improve the overall presentation and cleanliness of the item. We make every reasonable effort to remove dust, surface dirt, and unwanted odors whenever possible.

However, please note that we do not perform restoration or repair work. Original stains, scratches, discoloration, tears, loose stitching, scuffs, cracks, or other signs of wear that cannot be removed through normal cleaning will remain.

While we will do our best to reduce odors, we cannot guarantee their complete removal. The effectiveness of odor treatment depends on the condition and age of the item.

Our service is strictly limited to cleaning and preparation. No repairs, recoloring, restoration, or refurbishment are included unless otherwise agreed in advance.

We believe that preserving the original character and authenticity of vintage luxury items is important, and therefore we avoid unnecessary alterations whenever possible.

Basic cleaning and preparation before shipment are included in our service fee at no additional charge.