Request a Quote for Luxury Items from Japan

How to Order

Shopping with BRAND SHOPPING JAPAN is simple and secure. Follow the steps below to purchase authentic luxury items from Japan.

1. Find your desired item
   Browse Japanese online marketplaces and find the item you wish to purchase.
   
   
2. Submit a Request a Quote
   Send us the product link via our “Request a Quote” form.
   
   
3. We review the item
   Our team carefully checks the product details, seller reliability, and availability.
   
   
4. Receive your quote
   We will send you a detailed quotation including product price, service fee, and shipping cost.
   
   
5. Confirm and make payment
   If you accept the quote, proceed with payment to finalize your order.
   
   
6. We purchase the item
   Once payment is confirmed, we immediately place the order with the seller.
   
   
7. Authentication & Quality Check
   The item is inspected, authenticated, and checked for quality. Cleaning is performed when necessary.
   
   
8. Shipment to you
   Your item is securely packed and shipped to your address with full insurance and tracking.
   
   

Order Cancellations

Orders cannot be canceled under any circumstances once payment is completed.
Upon confirmation of payment, we immediately proceed with purchasing the item and arranging procurement.

 

 

Bei VINTAGE QUEEN sind wir auf den Verkauf gebrauchter Artikel von Luxusmarken spezialisiert, die in Japan im Umlauf waren.

Jedes Produkt in unserem Geschäft wird sorgfältig ausgewählt und von vertrauenswürdigen Pfandhäusern, Second-Hand-Läden, Auktionen und Sammlern bezogen. Unter der Aufsicht eines Louis Vuitton-Experten überprüfen unsere internen Spezialisten zusammen mit unabhängigen externen Experten jeden Artikel in einem strengen Überprüfungsprozess.
Darüber hinaus werden alle unsere Produkte einer Qualitätskontrolle und Reinigung gemäß unseren Standards unterzogen und je nach Zustand bewertet.

Pricing & Payment

Our pricing is simple, transparent, and all-inclusive. There are no hidden fees.

Payment Method

We accept PayPal for all transactions.
This ensures secure international payments and buyer protection.

Service Fee

Individual Customers:
12% of the product price and shipping fee

Business Customers:
9% of the product price and shipping fee
(For orders totaling 900,000 JPY or more per transaction)

What’s Included

Our service fee includes the following:

• PayPal international transaction fee (4.1%)
• Shipping insurance (1.2%)
• Authentication (authenticity verification)
• Quality inspection
• Professional cleaning (when necessary)

Additional Costs

Import duties, VAT, GST, and any other taxes in your country are not included.
These charges are the responsibility of the customer.

No Hidden Fees

We believe in complete transparency.
No additional or unexpected charges will be applied.

All costs are clearly stated before payment.
We do not profit from currency exchange rates.
All prices are based on the actual cost in Japanese Yen.

 

Versand & Zoll

VINTAGE QUEEN versendet alle Artikel weltweit.

Wir bieten einen sicheren Versand per DHL oder EMS (Express Mail Service) mit folgender Lieferzeit an.

Asien: 2-5 Werktage

USA: 3-9 Werktage

Europa: 3-9 Werktage

Naher Osten: 3-7 Werktage

Afrika: 5-10 Werktage

Before shipment, every item received by BRAND SHOPPING JAPAN is carefully cleaned and prepared so that it is ready to use upon arrival.

Our cleaning service is intended to improve the overall presentation and cleanliness of the item. We make every reasonable effort to remove dust, surface dirt, and unwanted odors whenever possible.

However, please note that we do not perform restoration or repair work. Original stains, scratches, discoloration, tears, loose stitching, scuffs, cracks, or other signs of wear that cannot be removed through normal cleaning will remain.

While we will do our best to reduce odors, we cannot guarantee their complete removal. The effectiveness of odor treatment depends on the condition and age of the item.

Our service is strictly limited to cleaning and preparation. No repairs, recoloring, restoration, or refurbishment are included unless otherwise agreed in advance.

We believe that preserving the original character and authenticity of vintage luxury items is important, and therefore we avoid unnecessary alterations whenever possible.

Basic cleaning and preparation before shipment are included in our service fee at no additional charge.

 

Due to the nature of our proxy purchasing service, we do not accept returns, exchanges, or refunds requested for the customer's convenience.

Once payment has been completed, orders cannot be canceled under any circumstances.

After receiving payment, we immediately proceed with purchasing and securing the requested item from the seller in order to avoid losing availability.

Before shipping, every item is carefully inspected and authenticated by our team.

If an item is determined to be counterfeit during our authentication process, we will immediately return the item to the seller and issue a full refund to the customer.

In cases of counterfeit items, a full refund will be processed immediately upon confirmation.

All shipments are sent via DHL Express with insurance coverage. If a package is lost in transit and is not delivered to the customer, the shipment is protected by DHL insurance, and the customer will receive a full refund in accordance with the insurance coverage.

Please note that we cannot accept returns or refunds for reasons such as a change of mind, personal preference, sizing issues, color differences caused by screen settings, or minor signs of wear consistent with pre-owned luxury items.

We are committed to providing authentic luxury items, transparent service, and secure international shipping.